New Zealand Diploma in Information Technology Technical Support
Skills Update Training and Education Group
Subject area
Information Technology not elsewhere classified
Qualification
Duration
1 Year
Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.
About the course
What can I expect out of this qualification?
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus.
Graduates will have an awareness of the IT environment, can respond to the needs of users, and provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently under broad supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be industry relevant. Graduates of this qualification will have the IT technical skills that will enable them to contribute to society, supporting digital proficiency and capability in a range of community and voluntary areas, and proceed to further study.
Key Information for Students
Entry Requirements
Minimum requirements
Students must be 17 years of age or over. Prospective enrolees will undergo an interview to gauge their interest, readiness and potential to benefit from the programme Learners enrolling are recommended to hold one of the following NCEA Level 2 or 3 New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592] New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593]New Zealand Certificate in Information Technology Essentials or qualifications, or equivalent knowledge, skills and experience. Overseas students who have English as a second language must have an International English Language Test System (IELTS Academic) score of 5.5 with no individual band score lower than 5.0 in a single recent test event, TOEFL (iBT) 46 or higher; Cambridge FCE or CAE should be 162. TOEFL Module-Based Test (pBT) Score of 550 (with an essay score of 5 TWE), and/or NZCEL Level 4 with an academic endorsement or the equivalent.
Detailed requirements
See provider website for more details about entry to this qualification.
Duration
1 Year
Tuition Fees
| Annual | Total qualification | |
|---|---|---|
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Student fees
(what you pay)
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N/A | N/A |
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Government tuition subsidy
(what the government pays)
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N/A | N/A |
| Total | N/A | N/A |
StudyLink website – information about student loans
A Compulsory Student Services Fee may be charged, see your provider for details.
Student Success
N/A
National Graduate Outcomes
Outcomes for students who completed qualifications at the same level and in the same subject area, three years after completion:
| Median earnings | N/A |
| Earnings range | N/A |
| In employment | N/A |
| In further study | N/A |
| On a benefit | N/A |
All KIS information is the most recent data available and relates to domestic students only.
Click here for more information about the Key Information for Students
Contact details
Main Campus Office
Phone: (09) 255 1464
Fax: (09) 275 9571
Email: qateam@skillsupdate.co.nz
Web: http://www.skillsupdate.co.nz
Where does this information come from?
The Key Information for Students data is compiled by the Tertiary Education Commission based on information provided by tertiary education providers and the Ministry of Education. Remember to check the provider’s website for further details.
NZQA supplies all other information based on material from the provider.
What to do if you find incorrect course information
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