New Zealand Certificate in Retail

Te Pukenga - New Zealand Institute of Skills and Technology

Subject area

Sales

Qualification

Check out Fees Free to see whether you are eligible for a year of fees-free study or two years industry training. Contact your provider to confirm your study options meet the criteria.

Entry requirements

None.

About the course

What can I expect out of this qualification?

The purpose of this qualification is:
- to provide competent employees who are able to work in entry-level positions in the retail sector;
- to provide a credential for those individuals who are working in entry-level positions using retail and customer service skills, that will support their career opportunities across a range of organisations in the retail sector;
- to establish standards of professional practice for retail and customer service skills that can provide customers with confidence in the service they receive.