Where your hospitality skills can take you

If you work in hospitality you can pick up a wide range of skills – which will make you employable in many other industries.  

Hospitality jobs are usually customer-focused and workers are required to provide a high standard of service at all times. To carry out these important roles, hospitality workers need to have a range of transferable skills and qualities including:

• being able to interact with people from different cultures and backgrounds
• customer service skills
• high attention to detail
• maintaining professionalism at all times
• multi-tasking
• strong communication skills
• the ability to work in a team
• using initiative when appropriate
• willing to work flexible hours.

The transferable skills learned in hospitality allow workers to easily adapt to other job roles. Hospitality workers may be able to find jobs such as:

• Case manager
• Dairy processing officer
• Food and beverage factory worker
• Health care assistant
• Kitchenhand (at hospitals or rest homes)
• Support worker

Hospitality workers can also consider a career change by upskilling with further study or training. They could then find employment in other industries which may have a strong demand for workers such as:

• Construction
• Food and Fibre

Different jobs which need skills you can develop in hospitality work include:

• Beauty therapist
• Counsellor
• Food technologist
• Real estate agent
• Social worker

• Your transferable skills can take you anywhere
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